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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A context menu will appear. It contains in-depth info about all the actions that you can perform on the given page. Each pop-up menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive variety of instructional videos describing how to work with our hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of only reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you searching for, have a gaze at our comprehensive FAQ section, which comprises questions asked by real clients and provides practical solutions. We constantly update our FAQ section with new articles so as to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can touch base with our great team of support engineers available 24/7/365 and eager to help you with any query. Each support ticket you open will be responded to in less than one hour (the average trouble ticket response time being just 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 129467

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com